Terms of service
Welcome to Sunhouse! These Terms & Conditions govern your access to and use of the Sunhouse website, including any content, functionality, and services offered on or through https://sunhouseglobal.com/, whether as a guest or a registered user.
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you've read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated here by reference. If you don't agree to these Terms, you must not access or use the Website.
2. Changes to Terms
We reserve the right, at our sole discretion, to modify or revise these Terms at any time. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically for any updates.
3. Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Sunhouse, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted through the Website's functionality.
The Sunhouse name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sunhouse or its affiliates or licensors. You must not use such marks without the prior written permission of Sunhouse.
4. Website Use and Prohibited Conduct
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:
- In any way that violates any applicable federal, state, or local law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate Sunhouse, a Sunhouse employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Sunhouse or users of the Website or expose them to liability.
Additionally, you agree not to:
- Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website.
- Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
5. User Accounts
If you create an account on our Website, you're responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
6. Product Descriptions, Pricing, and Availability
We strive to be as accurate as possible in the descriptions and images of our products. However, we don't warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free. If a product offered by Sunhouse isn't as described, your sole remedy is to return it in unused condition.
All prices displayed on the Website are quoted in U.S. Dollars (USD), unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you've submitted your order).
7. Orders and Payment
- Order Acceptance: Your receipt of an electronic or other form of order confirmation doesn't signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
- Payment: All payments must be made in full at the time of purchase. We accept various payment methods as indicated on our Website. You represent and warrant that (i) the credit card or payment information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card or payment method, and (iii) charges incurred by you will be honored by your credit card company or payment provider.
8. Shipping and Delivery
All purchases from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for items purchased pass to you upon our delivery to the carrier. For detailed information on shipping methods, costs, estimated delivery times, please refer to our dedicated Shipping Policy.
9. Returns and Refunds
Our goal is your complete satisfaction. If you're not entirely satisfied with your purchase, you may be eligible for a return or exchange. For comprehensive details on eligibility, procedures, and conditions for returns and refunds, please refer to our dedicated Return Policy.
10. Disclaimer of Warranties
The website and all products and services offered through the website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, sunhouse disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Sunhouse does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent provided by law, in no event will sunhouse, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
The foregoing does not affect any liability that cannot be excluded or limited under applicable law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Sunhouse, its affiliates, licensors, and service providers, and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.
13. Links to Third-Party Websites
The Website may contain links to websites operated by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
14. Severability
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
15. Entire Agreement
These Terms and our Privacy Policy constitute the sole and entire agreement between you and Sunhouse regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
16. Contact Information
If you have any questions about these Terms, please contact us at support@sunhouseglobal.com.